How can AI help in automation? Explain one or two use cases.
- AI-powered scheduling systems can automate appointment scheduling. Using NLP, it can understand customer requests, check for free slots and book the appointments. This reduces the need for manually scheduling appointments, thus improving efficiency.
- AI can automate data entry using Computer Vision. Through OCR (which is a subset of Computer Vision that only performs text recognition), documents can be digitized and categorized. This reduces the need for manual data entry.
To learn more, refer https://www.datasciencecentral.com/ai-is-shaping-the-future-of-appointment-scheduling/